SOLUTIONS
  
Technologies Solutions Group provides product and service solutions for a variety of markets in the AIDC/RFID industry including:
  • Automotive
  • Aviation
  • Education
  • Government
  • Healthcare
  • Maritime
  • Manufacturing
  • Retail
  • Security
  • Transportation

Services include but are not limited to:
  
Barcode Applications

TSG is an authorized provider for many of our manufactures not to mention our own product lines,with coverage spanning the United States on some itewms. On-site and depot maintenance contracts from low priority to mission critical equipment are standard offerings.. For On-site factory-trained technicians arrive on location within 24-48 hours of service call. Technicians are equipped with the parts needed to perform repair on first visit. For Depot repairs send your printer to one of our convenient depot locations TSG will diagnose problem and provide a free repair estimate. Authorized repair performed within 48 hours of approval. Depot service plans available. Each barcode printer repair includes guaranteed workmanship, realignment and return to factory specifications utilizing only OEM parts. Our technicians perform thorough testing to ensure proper performance.

In addition, all repairs receive TSG’s standard 8 point service check that includes:
  • Clean and reset all sensors to factory specifications
  • Adjust torsion rate and tension on ribbon clutches
  • Clean and adjust print head and platen roller for optimum print quality
  • Adjust tension on belts, motors and springs for smooth operation
  • Clean and reset all electrical connections
  • Lubricate and adjust moving parts to factory specifications
  • Print test labels to ensure proper communication and correct printer performance
  • Clean inside and outside of printer housing

Service Solutions

Service Contracts:

Protect your barcode, data capture, point-of-sale, and laser through annual service plans. In the event of a malfunction or breakdown, service plans provide "insurance" for your equipment. Complete repair security provides peace of mind for your business.

Onsite Service Plans:

No authorization required for on-site service plans. Contact TSG with your service plan number and technicians are dispatched within 24-48 hours. 
Unlimited repairs, travel time, parts/labor (excluding print heads) included under the on-site service plan.

Depot Service Plans:

Equipment is sent to one of our convenient depot locations for repair using assigned RMA. Unlimited repairs, standard return shipping, parts/labor (excluding print heads) are included under the depot service plan. Depot repair centers located across the United States and repairs are performed within 48 hours of approval.


 Staging and Integration

Technologies Solutions Group provides various staging and testing services, including:
  • Receiving and storing inventory from all vendors and manufacturers
  • Perform customer defined configuration(s)
  • Record serial numbers and report damaged equipment
  • Application software loading
  • Run performance testing according to specifications and requirements
  • DOA management
  • Real-time asset tracking
  • Repackage and ship equipment to scheduled locations

Contact Technologies Solutions Group today and learn how we can assist with your operations and workflow procedures.

Phone: (443) 542-5546
Email: 
admin@t-sgrp.com
  
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